Returns & Exchanges – ALPHX Be Assured Guarantee

FAQs

How long does it take to process a return or exchange?

Most are processed within 5–7 business days of receiving your return. Exchanges are processed immediately upon receiving request.

Will I be charged for shipping?

For domestic orders, return shipping is free. For international orders, customers are responsible for shipping costs.

What if my item is damaged or incorrect?

We’ll make it right immediately. Just note it in your request and we’ll prioritize your case.