Jump to: Domestic Shipping Be Assured Guarantee Returns Exchanges International Shipping

ALPHX Shipping, Returns & Exchanges

We make it easy to shop ALPHX with confidence.

Enjoy fast U.S. shipping, easy exchanges, and our commitment to a smooth, worry-free experience from checkout to delivery.

Domestic Shipping

Domestic Shipping – Fast & Free Options

  • 📦 Free Shipping

    U.S. Shipping Rates

    • Free U.S. shipping on orders $50+
    • $5 flat rate on orders under $50
    • Free shipping on all approved exchanges
    • Free return shipping on domestic returns

  • ⏱️ Shipping Speeds

    Estimated delivery times:

    • Midwest & South: 2–3 business days
    • East Coast: 2–4 business days
    • West Coast: 3–5 business days

    Orders typically ship within 1 business day.

  • 🚚 Carrier & Tracking

    Carriers & Tracking

    • UPS, USPS, and FedEx services used
    • Tracking provided on all orders
    • Expedited options available at checkout

Be Assured Guarantee

We want you to love your fit.

What’s Covered:
  • First-pair fit exchanges
  • Size or style swaps
  • Defective items

How it Works:
If your first pair doesn’t fit right, we’ll help you exchange it quickly and easily.

Eligibility
  • Items must be unworn and unwashed
  • Within 30 days of delivery
  • Domestic U.S. orders only

Returns

Hassle-Free, No Cost to You (U.S.)

  • Eligibility:

    • Unworn, unwashed items
    • Within 30 days of delivery

  • Cost:

    • ALPHX covers return shipping on domestic orders
    • No restocking fees

  • Refunds:

    • Issued to original payment method
    • Processed after inspection
    Request a return

Exchanges

Easy, Fast, and Free

  • Size or Color Exchange:

    Replacements ship immediately.

    Return items to be exchanged within 30 days of receiving your replacement to avoid being charged for the new items.

  • Price Protection:

    We’ve got you covered.

    If you’re exchanging an item, we’ll always honor the original price you paid—even if the promotion has ended.

  • Shipping Included:

    We cover both ways on domestic shipments.

    Request an Exchange

International Shipping

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International Shipping Rates

Canada

  • $15 USD flat rate under $100
  • Free shipping $100+

United Kingdom

  • $15 USD flat rate under $100
  • Free shipping $100+

European Union

  • $18 USD flat rate under $120
  • Free shipping $120+

Australia

  • $20 USD flat rate under $120
  • Free shipping $120+

Mexico

  • DHL calculated rates at checkout

Rest of World

  • DHL calculated rates at checkout
  • Discounted Shopify carrier rates applied automatically

Delivery Estimates & Tracking

Most international orders arrive within 6–12 business days depending on destination and customs.

Tracking is provided for all shipments.

Duties, Taxes & Import Fees
  • Duties and taxes may apply depending on destination country
  • These are calculated at checkout when applicable
  • Customer is responsible for any additional import fees if required by their country

International Returns & Exchanges
  • Accepted within 30 days of delivery
  • Items must be unworn and unwashed
  • Customers are responsible for return shipping costs
  • Original shipping fees, duties, and taxes are non-refundable
  • Be Assured Guarantee currently applies to U.S. orders only

Returns on Bundles & Promotions

Our bundle and promotional pricing is designed to reward keeping the full set.

Bundle Discounts

  • Discounts apply only when full bundle is kept
  • If part of bundle is returned, refund adjusts to regular item pricing

Free Shipping Threshold

  • Free shipping applies once order meets minimum
  • If returns drop order below threshold, standard shipping cost may be deducted

Our goal is always fairness and transparency while keeping returns simple and hassle-free.